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Reviews

Grainne,
4.4

27.08.2021

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

Very nice stay, will definitely be back

Linda,
5.0

25.08.2021

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

We booked in as my father in law in Dublin was very ill and unfortunately he passed away so we stayed longer than anticipated. My son and daughter in law and their two children also stayed for a night , as did a couple of friends of ours. For me it is always staff that make a hotel , I don’t care how nice the hotel is , if the staff aren’t friendly & welcoming then it’s not a good hotel. I have stayed here three times before but this is the first time I left a review. Most of the staff were good/okay but two were exceptional. Ashling at reception when she heard my story couldn’t do enough for me and always asked if there was anything at all she could do whenever I spoke to her. I was always looking for something , cots etc but she couldn’t do enough and always asked how I was. I’d like to thank her for her kindness, we will be back. Second was Caroline in the bar/breakfast bar. She was just so efficient, attentive, friendly and couldn’t do enough for us all , even though she didn’t know our story , great girl. Actually there is a third person that deserves a mention , the late barman/night Porter that was on the night of Tuesday 24th. Myself and my friends , considering the circumstances had a few late drinks . I didn’t get his name but again , he was exceptionally friendly , helpful & kind . Thanks to all three. I am just home, back in Galway and thought that I’d better write this off the top of my head now while it’s still fresh in my mind. I checked in last Friday and checked out this morning. My friends & my son also said they would definitely come back to this hotel. While the grounds etc are gorgeous, I stay in lots of hotels with even better grounds & views . It is always the staff that make a hotel .

Birgitta,
5.0

10.08.2021

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

Wonderful gardens, outstanding hotel! As soon as you enter the gate, you are in a peaceful and quiet park. Staff is extremely friendly and helpful, accomodation in a real castle Is unique! We had dinner in the restaurant, which was superb. Again, service was of high qualiity, we enjoyed every minute. We truly recommend this place to everybody who is looking för something special close to Dublin!

Natasha,
5.0

08.06.2021

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

We are due to get married in the finnstown in October. We stayed for a night on the June bank holiday weekend and it was great. The food was fab. The new refurbishments are gorgeous and the staff couldn't be more helpful, especially Mel our wedding planner..we can't wait to get married here. We would highly recommend this hotel. Natasha and Marc

Deirdre,
5.0

14.09.2020

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

Loved the really comfortable bed. Enjoyed the delicious breakfast. This hotel is full of charm with many cozy nooks and quaint rooms.